The following is a copy of the Z-19-04 Consumer Letter. Vehicles affected by the bulletin will receive notification by mail to the address the vehicle is registered to.
Dear Polaris Owner,
Thank you for purchasing a Polaris RZR vehicle. Polaris is committed to rider satisfaction and providing world-class products for riders to enjoy. We believe in creating the best riding experience possible.
Polaris Inc. recently issued Service Bulletin Z-19-04 as we believe in being proactive when an issue is identified that does not meet Polaris’ standards for our vehicles. Our records indicate you have purchased a vehicle that was built within the suspect date range.
The reason for this communication:
The drive clutch cover bushing on some 2019 RZR Turbo and RS1 models may not meet Polaris quality standards, and may allow the drive clutch cover bushing to become loose or dislodged from the cover.
What you should do:
Please contact your local Polaris RZR Dealer at your earliest convenience to schedule an appointment to have the bulletin completed at no cost to you.
What your dealership will do:
To address this concern, your Polaris Dealer has been authorized to install a new drive clutch cover assembly.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your local Polaris Dealer to complete a transfer of ownership.
If you need assistance contacting or locating a Polaris Dealer, or if you have questions your Polaris Dealer is not able to address, you may contact our Polaris Owner Connections Department at 1-800-POLARIS (765-2747) or click here.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world class products for riders to enjoy.
Polaris Off-Road Vehicles