We understand it is a consumer's right to contact the Better Business Bureau (BBB) for any matters a consumer feels necessary. All BBB inquiries will be handled by a BBB administrator as soon as we receive it.
We value our customers and their experience. If you are having an issue with the unit you have purchased please first visit with an authorized dealership.
An authorized dealership will be your best, first point of contact to resolve any concerns regarding your machine. Please discuss any issues with a sales, service, or parts manager. Most cases can be resolved at the authority of dealership management staff. Seek dealership general managers or owners for matters unresolved.
We invite you to call our toll-free Consumer Service Hotline at 1-800-303-9002 with any further concerns. Our professionally trained staff will be able to handle all calls and questions. Please have on hand:
- Vehicle Identification Number (VIN) This can be found on the title or registration or your machine, or refer to your owner's manual for unit specific VIN location.
- Current mileage of vehicle.
- Name and location of any dealership you are working with.
Consumer Service Representatives will work to come to a resolution for you.