The following is a copy of the Z-21-03 Consumer Letter. Vehicles affected by this bulletin will receive notification by mail to the address the vehicle is registered to.
Dear Polaris Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show you have purchased an affected vehicle. Polaris has reported this matter to the Consumer Product Safety Commission.
The reason for this notice:
Polaris has determined that some 2021 RZR PRO XP models may have a raised edge in the turbocharger at the oil supply line sealing surface, which could result in an oil leak, posing a fire hazard.
What you should do:
To minimize risk to your safety, contact your authorized Polaris Dealer to schedule an appointment to have the repairs performed. Do not attempt repairs yourself. Repairs must be done only by an authorized Polaris dealer. When making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle.
DO NOT OPERATE YOUR VEHICLE.
What your dealership will do:
To resolve this concern, the vehicle will require an inspection and photo verification of the turbocharger oil supply line sealing surface to determine if the turbocharger requires replacement. This work will be performed by your dealer at no cost to you.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within 10 days.
If you need assistance contacting or locating a Polaris dealer, or if you have questions your Polaris dealer is not able to address, contact our Polaris Owner Connections Department at 1-800-POLARIS (765-2747) or visit the Polaris Help Center or RZR Help Center.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
Polaris Off-Road Vehicles
For the latest updates to this safety recall, or to check if your vehicle is part of another safety recall, visit the Off-Road Safety Recalls page.