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POLARIS OFF-ROAD VEHICLES
HELP CENTER
4/12/2022

Z-22-01 Polaris RZR Safety Recall

The following is a copy of the Z-22-01 Consumer Letter. Vehicles affected by this bulletin will receive notification by mail to the address the vehicle is registered to.
 

Dear Polaris Owner, 

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Polaris is conducting a voluntary recall of some Model Year 2022 RZR Pro R 4 Premium and Ultimate vehicles. Our records indicate that you own one of these vehicles. 

The reason for this notice: 

Polaris is recalling these units because it has determined that some Model Year 2022 RZR Pro R 4 Premium and Ultimate vehicles may have an incorrectly routed auxiliary battery positive cable, which may contact the prop shaft during vehicle operation. Prolonged contact of the battery cable with the prop shaft may result in an electrical short, posing a fire hazard and risk of serious injury. 

To resolve this concern, Polaris has developed a repair procedure to inspect and re-route the affected battery cable. In limited cases where the cable insulation has been damaged, replacement of the auxiliary battery connection cable may be required. This work will be performed by your dealer at no cost to you.

What you should do:

Immediately stop using the vehicle, and schedule an appointment with an authorized Polaris dealer. Do not attempt to repair it yourself. These repairs must be done only by an authorized Polaris dealer. 

DO NOT OPERATE YOUR VEHICLE UNTIL THIS SAFETY RECALL HAS BEEN COMPLETED BY YOUR DEALER.

If you need assistance contacting or locating a Polaris dealer, or if you have questions your Polaris dealer is not able to address, contact our Polaris Owner Connections Department at 1-800-POLARIS (765-2747), or go to the Polaris Help Center.

What your dealership will do: 

Authorized dealers will be inspecting and re-routing or replacing the auxiliary battery cable on the affected vehicle at no cost to you. This repair should take approximately 60 minutes. They have been instructed to repair your vehicle. 

If you received this notice in error:

This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this lessee within 10 days.

If you need assistance contacting or locating a Polaris dealer, or if you have questions your Polaris dealer is not able to address, contact our Polaris Owner Connections Department at 1-800-POLARIS (765-2747), or go to the Polaris Help Center.

We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.

Sincerely,

Polaris Off-Road Vehicles

For the latest updates to this safety recall or to check if your vehicle is part of another safety recall, visit the Off-Road Safety Recalls page